Question 1

How long does shipping take?

Accepted Answer

Most orders ship within 3-5 business days. Standard shipping is 3-7 business days. Priority shipping is 1-3 business days.

Question 2

Do you offer free shipping?

Accepted Answer

Yes. Orders over $300 qualify for free standard shipping within the continental US.

Question 3

Can I change or cancel my order after placing it?

Accepted Answer

Orders can be modified or cancelled within 1 hour of placement. After that, contact support immediately.

Question 4

Do you ship internationally?

Accepted Answer

We currently ship within the continental United States only. We are working on expanding our shipping coverage.

Question 5

Will I receive a tracking number?

Accepted Answer

Yes. A tracking number is emailed as soon as your order ships.

Question 6

How do I know if a product is compatible with my firearm?

Accepted Answer

Each product page lists full compatibility information. If you are unsure, contact our support team with your specific firearm model before ordering.

Question 7

Are AR platform products compatible with both AR-15 and AR-10?

Accepted Answer

Compatibility varies by product. Each product page specifies exact platform compatibility.

Question 8

Do I need any special tools for installation?

Accepted Answer

Most installations require basic armorer's tools - punch set, hammer, and a vise block. Full tool requirements are listed on each product page.

Question 9

Do FlowFire products require fitting or modification?

Accepted Answer

No. All FlowFire components are machined to mil-spec dimensions. No fitting, stoning, or permanent modification is required.

Question 10

Do I need a gunsmith to install FlowFire components?

Accepted Answer

No. Our products are designed for DIY installation. Detailed guides are included.

Question 11

Where can I find installation guides?

Accepted Answer

Installation guides are included with every product. Additional guides are available on our support page.

Question 12

What is your return policy?

Accepted Answer

We accept returns of unused, uninstalled products in original packaging within 30 days of the delivery date. Items that have been installed or show signs of use are not eligible for return.

Question 13

What does your warranty cover?

Accepted Answer

FlowFire products are warranted against defects in materials and workmanship. Warranty does not cover damage from improper installation, misuse, or modification.

Question 14

How do I start a return or warranty claim?

Accepted Answer

Email support@flowfiredefense.com with your order number and a description of the issue. We will respond within 1 business day.

Help & FAQ

Reach our support team directly.